Warranty Policy

Warranty Coverage

TactiBeaver provides a limited warranty for all products purchased directly from our official website or authorized retailers. This warranty covers defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase.

What's Covered

  • Manufacturing defects affecting product functionality
  • Material defects that impact product performance
  • Structural integrity issues
  • Faulty components or parts
  • Issues with stitching, zippers, or closures
  • Electronic components (where applicable)

What's Not Covered

  • Normal wear and tear
  • Damage caused by accidents, misuse, or abuse
  • Unauthorized modifications or repairs
  • Cosmetic damage that doesn't affect functionality
  • Water damage beyond stated water-resistance specifications
  • Loss or theft of the product
  • Products purchased from unauthorized sellers

How to Make a Warranty Claim

  1. Contact our customer service team at support@tactibeaver.com
  2. Provide your order number and detailed description of the issue
  3. Include clear photos or videos documenting the defect
  4. Receive a Return Authorization (RA) number
  5. Ship the product back using the provided return label

Warranty Service Process

Upon receiving your returned product, we will:

  • Inspect the item within 5 business days
  • Notify you of our assessment
  • Either repair, replace, or refund the product at our discretion
  • Cover all shipping costs for valid warranty claims

Important Notes

  • This warranty gives you specific legal rights, and you may also have other rights which vary by state or country
  • Warranty is non-transferable and applies only to the original purchaser
  • Proof of purchase is required for all warranty claims
  • Replacement or repair does not extend the original warranty period

Customer Support

For warranty-related inquiries:

Registration

We recommend registering your product at www.tactibeaver.com/ to streamline future warranty claims and receive important product updates.

This warranty is valid worldwide. Terms and conditions may vary by region due to local laws and regulations.

Last Updated: December 2024

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